Yes, we deliver throughout Canada and the United States. However, a Canadian resident must place their order on the Canadian version of our online store. The reverse is also true for an American, who must place their order on the U.S. version of the website.

Yes, no problem! You can order either the foam or the vinyl separately. You will find all the details in the order form.

Delivery is free and takes 12 to 15 business days. Our delivery partners are: UPS, The Apex Group, Sameday Righ-O-Way or private delivery.

Yes, because all covers are custom-made for each customer and therefore full payment is required when placing the order.

Payment can be made in several simple and secure ways. Either online via PayPal (VISA, Mastercard, Amex, Interac), or by phone with a credit card (VISA, Mastercard).

The weight and dimensions vary from one cover to another, but generally the box weighs about 50 lbs and measures 8 feet by 4 feet by 12 inches.

Call us toll-free at 1 (888)514-7727! We have a very large inventory of sizes from various brands and models. In addition, we can offer you technical support. We also invite you to visit the "Practical Information" section of our site; there you'll find videos and downloadable materials to guide you in taking your measurements.

Yes, one of the steps in the order form is specifically reserved for cutouts in the corners of the cover to accommodate the speakers (speaker). A help sheet to download and print is also available under the nail

Contact us by phone at the toll-free number 1 (888)514- 7727 and send us photos of the damaged cover by email to info@customspacover.com.

No, unfortunately to take advantage of our offer on spa items you must order a cover, a foam, or a vinyl.

No, the delivery driver will leave the package in the backyard near your spa. Just make sure it is accessible. Also, with the tracking number we will provide by email, you can plan when your package will be delivered.

Yes, provided that your current lever is not directly attached to the cover. Please note that it is also possible to add a reinforcement to protect your new cover from wear that may be caused by the lever’s crossbar. You will find all the details in the online order form.

Yes — for exceptional cases we work on a quotation basis. Send us photos and the dimensions of your spa or cover and we can provide the price and the steps to follow to order your new cover.

It's best to measure the spa to avoid any mistakes.

Yes, without this measurement it is impossible to manufacture a cover that will fit your spa perfectly. In the "Practical information" section you will find the radius chart; a sheet to download and print that will help you measure the radius

Yes, when you place your order, you will be able to specify the exact size of the straps.